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Cloud9 requires each user to have their own unique username and password for access to the application. Please contact your Cloud9 representative for more information on having an account created.

Once you have your credentials, launch the application and enter your username and password in the corresponding fields. If it is your first login attempt, you'll be prompted to change your temporary password to a new one.

For returning users, if you've forgotten your password, click the Forgot Password link to initiate a reset.

There are two options you can select when logging in:

  • Save Password: If selected, your credentials will be saved when you launch the application.
  • Working from Different Location: Select if you are working from a location outside of your normal office or desk. This disables the neighbor feature and will allow you to communicate from outside of the office with the co-workers programmed to your neighbor list.
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